Hotel Polo Towers, Shillong
Hotel Polo Towers, Shillong, Polo Grounds, Shillong, Meghalaya 793001
Gumo's take
Hotel Polo Towers, Shillong is a 4-star luxury hotel renowned for its personalized service, tranquil ambiance, and central location in the heart of Shillong. It is ideal for both business and leisure travelers seeking a blend of comfort, heritage, and modern amenities. The hotel offers a range of dining options, including an alfresco restaurant, and is praised for its warm hospitality and retro-themed bar with live music. While some guests note the need for decor updates, the overall experience is marked by cleanliness, friendly staff, and a convenient location near major attractions.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Exceptional staff service with multiple positive guest reviews highlighting friendly and helpful staff
- Central location on Oakland Road, close to Police Bazaar and major attractions like Umiam Lake and Laitlum Canyons
- Diverse dining options including Sky Grill, the only alfresco restaurant in Shillong, and a retro-themed bar with live music
- Well-maintained rooms with modern amenities like free Wi-Fi, air conditioning, and housekeeping
Worth knowing
- Some guest reviews mention outdated decor and the need for renovation in certain areas
- A few negative employee reviews highlight poor internal management and lack of work-life balance
- A few guests have reported occasional service lapses and hygiene issues
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Fitness center
- Spa
- Business center
- Air conditioning
Common questions
Is Hotel Polo Towers, Shillong pet-friendly?
Yes, Hotel Polo Towers is pet-friendly, making it a convenient option for travelers with pets.
What dining options are available at the hotel?
The hotel offers diverse dining options, including Sky Grill, an alfresco restaurant, and a retro-themed bar with live music.
Is there free Wi-Fi available in the rooms?
Yes, the hotel provides free Wi-Fi in the rooms as part of its modern amenities.
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