The Shillong Club Ltd and Residential
HVFP+JFF The Shillong Club Ltd and Residential, Kachari Road, Police Bazar, Shillong, Meghalaya 793001
Gumo's take
The Shillong Club Ltd and Residential is a heritage-style hotel in the heart of Shillong, known for its colonial ambiance, spacious rooms, and proximity to Ward's Lake and Police Bazaar. It is particularly praised for its warm hospitality, excellent service, and family-friendly environment. While the property retains a classic charm, some guests note that rooms and facilities require modernization. It is a popular choice for both leisure and business travelers seeking a peaceful retreat with easy access to local attractions.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised service and hospitality, with many guests noting the staff's friendliness and attentiveness.
- Prime location near Ward's Lake and Police Bazaar, making it convenient for sightseeing and shopping.
- Spacious and well-maintained rooms, particularly the heritage cottages, which are described as comfortable and family-friendly.
Worth knowing
- Some rooms and facilities are outdated, with reports of old furniture, poor ventilation, and maintenance issues such as faulty plumbing and noisy environments due to nearby events.
- Noise from events and nearby areas can disrupt sleep, especially in ground-floor or adjacent rooms.
- A few guests reported inconsistencies in food quality and service, including incorrect orders and slow service in the restaurant.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Pool
Common questions
Is the hotel located near popular attractions like Ward's Lake?
Yes, The Shillong Club Ltd and Residential is located in the heart of Shillong and is within walking distance to Ward's Lake and Police Bazaar, making it convenient for sightseeing and shopping.
What are the main guest concerns about the hotel's rooms and facilities?
Some guests have noted that the rooms and facilities are outdated, with reports of old furniture, poor ventilation, and maintenance issues such as faulty plumbing and noise from nearby events.
How is the service and hospitality at the hotel?
The hotel is highly praised for its service and hospitality, with many guests noting the staff's friendliness and attentiveness. The service has a strong positive sentiment with 74 positive mentions compared to 12 negative ones.
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