Hotel Lake View Inn

Hotel Lake View Inn, Opp State Bank of India, M.G. Road, Shillong, Meghalaya 793001

2-star property★ 3.5 · 774 reviews analysed
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Gumo's take

Hotel Lake View Inn is a budget-friendly property in Shillong, best known for its proximity to Ward's Lake and Police Bazar. While the location is a major plus, guest reviews highlight significant issues with room size, cleanliness, and maintenance. The hotel's restaurant and breakfast are occasionally praised, but overall, the experience is mixed with frequent complaints about poor service, unhygienic conditions, and misleading marketing regarding the 'lake view.' It may appeal to budget travelers prioritizing location over comfort, but expectations should be tempered based on the mixed guest feedback.

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How guests rate it

Location
82
Facilities
50
Staff & Service
58
Room Comfort & Cleanliness
45

What guests love

  • Proximity to Ward's Lake and Police Bazar, making it convenient for tourists.
  • Complimentary breakfast is occasionally highlighted as decent in quality.
  • Some positive mentions of polite and helpful staff in a few reviews.

Worth knowing

  • Rooms are frequently described as extremely small, cramped, and poorly ventilated, with some lacking windows.
  • Numerous complaints about uncleanliness, foul odors, and poor maintenance in rooms and bathrooms.
  • Staff service is often criticized as unresponsive, unprofessional, or indifferent to guest concerns.
  • The hotel's name is misleading, as most rooms do not offer a view of the lake.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Transfer
  • Local shuttle

Common questions

Is the hotel actually close to Ward's Lake as advertised?

Yes, Hotel Lake View Inn is located in close proximity to Ward's Lake and Police Bazar, making it convenient for tourists. However, many guests have noted that most rooms do not offer a direct view of the lake, which has been a point of criticism.

How is the breakfast at the hotel?

The hotel offers complimentary breakfast, and some guests have found it decent in quality. However, feedback on breakfast is mixed, with occasional praise balanced by fewer complaints about the dining experience.

What are the main issues guests have reported with the hotel?

Guests have frequently reported issues with room size, cleanliness, and maintenance. Many describe the rooms as extremely small, poorly ventilated, and sometimes lacking windows. Additionally, there are complaints about unhygienic conditions and unresponsive or unprofessional staff service.

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