Hotel Pine Borough
Hotel Pine Borough, above Chowdhury Pharmacy Building, Police Bazar, Shillong, Meghalaya 793001
Gumo's take
Hotel Pine Borough is a budget-friendly hotel located in the heart of Shillong’s Police Bazar, offering a restaurant, bar, and 24-hour front desk service. It is known for its central location and basic amenities, making it a popular choice for travelers seeking convenience over luxury. While some guests praise the staff for being helpful and the breakfast for being good, others report issues with room cleanliness, maintenance, and service responsiveness. The hotel is particularly noted for being one of the few in the area with air conditioning and a restaurant, though its room quality and service can be inconsistent.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- One of the few hotels in the area with air conditioning and a restaurant, as highlighted in Google's curated highlights.
- Guests praised the service, particularly staff like Nandan Kumar Jha, who is frequently mentioned for his helpfulness and professionalism.
- Central location in Police Bazar, within walking distance to major attractions like Ward's Lake and the main market.
Worth knowing
- Multiple reviews mention poor room cleanliness, foul odors, and lack of basic amenities like working phones and sufficient plug points.
- Service responsiveness is inconsistent, with complaints about uncooperative staff, poor communication, and failure to address guest concerns.
- Rooms are described as small, with limited space and some lacking windows or views, especially in non-super deluxe categories.
- Some guests report issues with noise from nearby construction and loud music from the bar, affecting sleep quality.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Does the hotel have air conditioning in the rooms?
Yes, Hotel Pine Borough has air conditioning in some rooms, which is a notable feature as it is one of the few hotels in the area with this amenity.
Is the hotel located near major attractions in Shillong?
Yes, the hotel is centrally located in Police Bazar and is within walking distance to major attractions like Ward's Lake and the main market.
What are the common guest complaints about the hotel?
Common complaints include poor room cleanliness, foul odors, lack of basic amenities like working phones, and inconsistent service responsiveness.
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