Hotel Pine Borough
Hotel Pine Borough, above Chowdhury Pharmacy Building, Police Bazar, Shillong, Meghalaya 793001
Gumo's take
Hotel Pine Borough is a budget-friendly hotel located in the heart of Shillong's Police Bazar, known for its central location and on-site dining and bar facilities. While it is praised for its helpful and friendly staff, particularly Nandan Kumar Jha, and its proximity to popular attractions like Ward's Lake, the hotel has mixed reviews regarding room quality and cleanliness. Guests appreciate the free breakfast and the availability of air conditioning in some rooms, but several reports of poor maintenance, unresponsive service, and subpar room conditions have also been noted.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and friendly staff, particularly Nandan Kumar Jha, who is frequently mentioned for his excellent service.
- Central location in Police Bazar, within walking distance to major attractions like Ward's Lake and local markets.
- On-site restaurant and bar, offering a variety of Indian, Chinese, and Mughlai dishes.
Worth knowing
- Rooms are often described as small, poorly maintained, and lacking in basic amenities like sufficient electrical outlets and proper shower facilities.
- Issues with cleanliness and hygiene, including reports of foul smells, dirty linens, and unclean bathrooms.
- Unreliable service and unresponsive management, with complaints about poor communication and unmet guest requests.
- High room prices relative to the quality of the accommodations and amenities provided.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is there a restaurant or bar available at Hotel Pine Borough?
Yes, Hotel Pine Borough has an on-site restaurant and bar, offering a variety of Indian, Chinese, and Mughlai dishes. The presence of a restaurant and bar is a notable feature, with positive sentiment from guests.
What are the main concerns guests have about the hotel's rooms?
Guests have reported that the rooms are often small, poorly maintained, and lack basic amenities like sufficient electrical outlets and proper shower facilities. There are also reports of cleanliness issues, including foul smells and unclean bathrooms.
How is the service at Hotel Pine Borough?
The service at Hotel Pine Borough is generally praised, particularly for the helpful and friendly staff, including Nandan Kumar Jha. However, there are also some complaints about unresponsive service and poor communication from management.
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