M crown Hotel

3rd floor, M crown Hotel, MarBa Hub, Police Bazar, Shillong, Meghalaya 793001

4-star property 3.9 · 1,528 reviews analysed
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Gumo's take

M Crown Hotel Shillong is a 4-star boutique hotel located in the heart of the city, offering a blend of luxury and convenience. Known for its prime location in Police Bazaar and proximity to major attractions like Mawlyngbna Adventure Camp and Police Bazar Jama Masjid, it is ideal for both leisure and business travelers. The hotel features 29 elegantly designed rooms, including 5 suites, and offers a range of amenities such as free parking, Wi-Fi, and a restaurant. While praised for its location and some positive guest experiences, recent reviews highlight inconsistencies in service and maintenance.

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How guests rate it

Location
90
Facilities
75
Staff & Service
70
Room Comfort & Cleanliness
80

What guests love

  • Prime location in the heart of Shillong, close to Police Bazaar and major attractions
  • Elegantly designed rooms with modern amenities like Wi-Fi and room service
  • On-site restaurant and Mystic Spa for added convenience

Worth knowing

  • Inconsistent service quality with reports of unresponsive and unprofessional staff
  • Some guests reported maintenance issues such as damp walls and missing AC remotes

Amenities

  • Wi-Fi
  • Free breakfast
  • Parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Spa
  • Fitness centre

Common questions

Does the hotel offer free parking for guests?

Yes, the hotel offers free parking for guests as part of its amenities.

Is there a restaurant available on-site?

Yes, the hotel has an on-site restaurant for guest convenience.

What are some common guest concerns about the hotel?

Some guests have reported inconsistent service quality, including unresponsive and unprofessional staff, as well as maintenance issues like damp walls and missing AC remotes.

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