Super Collection O by OYO Police Bazar Shillong Formerly Pillars House
Super Collection O by OYO Police Bazar Shillong Formerly Pillars House, Plot No. 180, Upper Mawprem, Garikhana, Shillong, Meghalaya 793002
Gumo's take
Super Collection O by OYO Police Bazar Shillong Formerly Pillars House is a budget-friendly hotel offering basic rooms with amenities like AC, Wi-Fi, and flat-screen TVs. It is best suited for travelers seeking a no-frills stay, though it is frequently criticized for its poor location, unprofessional staff, and lack of essential in-room facilities. While a few guests praised the cleanliness and helpfulness of certain staff members, the majority of reviews highlight issues with service, owner behavior, and misleading proximity to Police Bazar.
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Research this stayHow guests rate it
- Location
- 45
- Facilities
- 48
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 52
What guests love
- Some guests noted that the rooms were clean and well-maintained.
- A few reviews mentioned helpful and polite staff members, such as Bah Deng, Ashis, and Nakul.
Worth knowing
- The hotel is frequently criticized for its misleading location, being far from Police Bazar and located in an unsafe or inconvenient area.
- Multiple guests reported poor service, rude staff, and unprofessional behavior from the owner, including verbal abuse and denial of confirmed bookings.
- Rooms often lack basic amenities like functioning TVs, geyser, and toiletries, and some were described as cramped or poorly ventilated.
- The hotel is criticized for charging extra fees not disclosed during booking and for not honoring confirmed reservations.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Parking
- Car rental onsite
- Local shuttle
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Pool
- English
- Hindi
- Private bathroom
Common questions
Is the hotel located near Police Bazar as advertised?
No, the hotel is frequently criticized for its misleading location and is described as being far from Police Bazar, contrary to what is advertised.
What are the main issues guests have reported with the hotel's service?
Guests have reported poor service, including rude and unprofessional staff, verbal abuse from the owner, and instances of denied confirmed bookings and hidden extra charges.
Are the rooms clean and well-maintained?
Some guests noted that the rooms were clean and well-maintained, but others reported that rooms often lacked basic amenities like functioning TVs, geyser, and toiletries.
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