Super Hotel O by OYO Lapalang Shillong
Super Hotel O by OYO Lapalang Shillong, Hotel, Lapalang Mawbynna, Shillong, Meghalaya 793007
Gumo's take
Super Hotel O by OYO Lapalang Shillong is a budget-friendly accommodation with a 4.0/5 rating based on 93 Google reviews. It is known for its clean and comfortable rooms, friendly and helpful staff, and good service overall. While it suits travelers looking for a quiet and affordable stay, some guests have noted that the location is somewhat remote and that certain amenities like Wi-Fi and room facilities could be improved. The hotel is praised for its hospitality and value for money, though some negative reviews highlight issues with service consistency and room privacy.
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Research this stayHow guests rate it
- Location
- 58
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and comfortable rooms with modern amenities like fast Wi-Fi and coffee makers, as noted in multiple 5-star reviews.
- Friendly and helpful staff, with several reviews praising the service and hospitality of the front desk and housekeeping teams.
- Good value for money, with guests noting the affordability of the stay despite some limitations.
Worth knowing
- Remote location with limited nearby shops and services, making commuting more expensive and inconvenient.
- Issues with room privacy and noise due to interconnected rooms, as reported in several negative reviews.
- Unreliable Wi-Fi and lack of heating or tea/coffee facilities in some rooms.
- Inconsistent service quality, with some guests reporting unresponsive staff, extra charges for basic amenities, and poor communication.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Private bathroom
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Parking (free)
- Air conditioning
Common questions
Is the hotel's location convenient for exploring Shillong?
The hotel is somewhat remote with limited nearby shops and services, which can make commuting more inconvenient and costly for guests.
What are the key amenities available at the hotel?
The hotel offers amenities such as free Wi-Fi, air conditioning, a 24-hour restaurant, 24-hour room service, private bathrooms, daily housekeeping, free parking, and an elevator.
How is the service quality at the hotel?
The service is generally praised, with 13 positive reviews highlighting friendly and helpful staff. However, there are 4 negative reviews mentioning inconsistent service and unresponsive staff at times.
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