The Loft - Executive Inn
The Loft - Executive Inn, Lower New Colony, Near NEEPCO (North Eastern Electric Power Corporation Limited), Laitumkhrah, Shillong, Meghalaya 793001
Gumo's take
The Loft - Executive Inn in Shillong is a mid-range hotel known for its spacious, clean rooms, friendly staff, and peaceful ambiance. Guests frequently praise the service, particularly the helpful and courteous front desk and housekeeping teams. The hotel is ideal for travelers seeking a quiet retreat with easy access to nearby attractions like Spread Eagle Falls and Ward’s Lake. While the breakfast options are limited, the on-site restaurant and balcony views are often highlighted as positives. However, some guests have reported issues with staff behavior and room assignments, which can detract from the overall experience.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious, clean rooms with balconies offering scenic views
- Highly praised service from staff, including warm and helpful front desk and housekeeping
- Peaceful and nature-friendly ambiance, with gardens and proximity to natural attractions
Worth knowing
- Limited breakfast options and occasional complaints about food quality and spiciness
- Some negative reports about rude or unprofessional staff behavior, particularly at the front desk
- Rooms occasionally assigned without fulfilling guest preferences (e.g., early check-in, higher floors)
- Location is slightly outside the main city area, which may be inconvenient for some travelers
Amenities
- Wi-Fi (free)
- Front desk
- Full-service laundry
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Transfer
- Local shuttle
Common questions
What are the key strengths of The Loft - Executive Inn?
The key strengths include spacious and clean rooms with balcony views, highly praised service from friendly and helpful staff, a peaceful and nature-friendly ambiance, and proximity to attractions like Spread Eagle Falls and Ward’s Lake.
What are the limitations or potential issues with the hotel?
Limitations include limited breakfast options and occasional complaints about food quality, some reports of unprofessional staff behavior, and rooms occasionally being assigned without considering guest preferences like early check-in or floor requests.
How is the service at The Loft - Executive Inn?
The service is generally praised, with guests highlighting the warm and helpful front desk and housekeeping teams. However, there are some negative reports about staff behavior, particularly at the front desk.
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