Royal Park Resorts

Royal Park Resorts, NH21, near Chandigarh Airport, Godown Area, Zirakpur, Punjab 140603

4-star property★ 4.0 · 4,579 reviews analysed
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Gumo's take

Royal Park Resorts in Zirakpur is a mid-range hotel known for its large banquet facilities, 24-hour dining, and indoor pool. It caters to both leisure and event-based travelers, particularly weddings and family gatherings. While the hotel receives praise for its food quality and staff friendliness, especially from staff like Ojaswini, it also faces recurring complaints about cleanliness, air conditioning, and bathroom maintenance. The hotel is praised for its spacious layout and proximity to attractions like the Japanese Garden, but mixed reviews on room quality and service responsiveness suggest it is best suited for budget-conscious travelers or those prioritizing event hosting over luxury.

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How guests rate it

Location
82
Facilities
74
Staff & Service
78
Room Comfort & Cleanliness
62

What guests love

  • Large banquet and event facilities with a beautiful restaurant theme, ideal for weddings and group functions.
  • Positive feedback on food quality and service from multiple reviews, with specific praise for the breakfast buffet and staff like Ojaswini.
  • Good location with easy access to nearby attractions like the Japanese Garden and Sukhna Lake.

Worth knowing

  • Recurring complaints about poor room maintenance, including unclean bedsheets, broken fixtures, and a strong odor in some rooms.
  • Issues with air conditioning and bathroom cleanliness, with multiple negative reviews citing ineffective cooling and unhygienic conditions.
  • Mixed service quality, with some guests reporting unresponsive or unprofessional staff behavior, particularly in handling complaints or room issues.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Indoor pool
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Microwave
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel have a good breakfast option?

Yes, guests have positively reviewed the breakfast buffet at Royal Park Resorts, with 238 positive mentions compared to only 38 negative ones, indicating a generally favorable dining experience.

Are there any issues with the air conditioning in the rooms?

Yes, there are notable complaints about the air conditioning, with 36 negative mentions in the sentiment breakdown, indicating that some guests have experienced issues with ineffective cooling in their rooms.

Is the hotel suitable for hosting weddings or large events?

Yes, Royal Park Resorts is well-suited for hosting weddings and large events, as it has large banquet facilities and the theme of its restaurant is particularly praised. The word 'banquets' was mentioned 29 times by guests, highlighting its popularity for such events.

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