InterContinental Almaty by IHG
InterContinental Almaty by IHG, Zheltoksan St 181, Almaty 050013, Kazakhstan
Gumo's take
InterContinental Almaty is a well-established hotel known for its excellent service, mountain views, and strong breakfast offerings. While some rooms and facilities show signs of aging, the staff consistently receives high praise for their professionalism and attentiveness. It is particularly favored by business travelers and those seeking a comfortable base in a central location. The Club Lounge and spa are notable highlights, though some guests have noted the need for modernization in certain areas.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 78
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service and hospitality from staff, with many reviews praising the professionalism and attentiveness of the team.
- High-quality breakfast buffet with a wide variety of options, including both Western and local dishes.
- Strategic central location with easy access to shopping centers, restaurants, and scenic mountain views.
Worth knowing
- Some rooms and facilities are showing their age, with outdated decor and furniture mentioned in multiple reviews.
- Issues with room temperature control and air conditioning performance reported by a few guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
- Private bathroom
- Bathtub
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Tennis
- Kid-friendly
- Babysitting
- Activities for kids
- Indoor pool
- Wading pool
- Hot tub
- Fitness center (free)
- Free weights
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Dutch
- English
- French
- German
- Korean
- Russian
Common questions
What are the key strengths of InterContinental Almaty?
The hotel is known for outstanding service and hospitality from the staff, a high-quality breakfast buffet with both Western and local dishes, and a strategic central location with easy access to shopping centers, restaurants, and scenic mountain views.
Are the rooms and facilities modern?
Some rooms and facilities show signs of aging, with outdated decor and furniture mentioned in multiple reviews. The hotel may require modernization in certain areas.
What amenities are available at the hotel?
Notable amenities include the Club Lounge and a spa. However, specific details about other amenities are not provided in the data.
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