Ramada by Wyndham Almaty
Ramada by Wyndham Almaty, 27 Baitursynov Street Corner, Kazybek Bi St, Almaty 050000, Kazakhstan
Gumo's take
Ramada by Wyndham Almaty is a mid-range hotel offering a range of amenities including a spa, indoor pool, and 24-hour room service, which is rare in the area. It is centrally located near major attractions like the Green Bazaar and Ascension Cathedral, and is particularly popular with Indian travelers due to its breakfast options and cultural familiarity. However, the hotel has faced consistent criticism for poor service, outdated rooms, and bathroom issues. While the breakfast and location are praised, the overall experience is mixed, with many guests feeling the service and maintenance fall short of the Wyndham brand's expectations.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 67
- Staff & Service
- 52
- Room Comfort & Cleanliness
- 58
What guests love
- Good breakfast options, including Indian cuisine, which is appreciated by many guests.
- Centrally located with easy access to major attractions like the Green Bazaar and Ascension Cathedral.
- Spa and wellness facilities are frequently mentioned as a positive feature.
Worth knowing
- Poor service quality, with many guests reporting rude or unresponsive staff, especially at the breakfast area and front desk.
- Outdated and poorly maintained rooms, including issues with heating, broken tiles, and poor soundproofing.
- Bathroom conditions are a recurring complaint, with broken fixtures and unclean environments reported frequently.
- Language barriers and lack of English-speaking staff hinder communication for international guests.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Full-service laundry
- Indoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Business center
- Air conditioning
Common questions
Does the hotel offer 24-hour room service?
Yes, Ramada by Wyndham Almaty is one of the few hotels in the area offering 24-hour room service, which is a notable feature for guests.
What kind of breakfast options are available at the hotel?
The hotel offers a breakfast buffet with a notable emphasis on Indian cuisine, which is appreciated by many guests, especially those from India.
Are there spa and wellness facilities available at the hotel?
Yes, the hotel has a spa, wellness center, sauna, indoor pool, and hot tub, which are frequently mentioned as positive features by guests.
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