Rixos Almaty
Rixos Almaty, Seyfullin Avenue 506/99, Almaty 050012, Kazakhstan
Gumo's take
Rixos Almaty is a grand, centrally located hotel known for its spacious rooms, indoor pool, and spa, particularly its Hammam. It appeals to travelers seeking a mix of luxury and convenience in Almaty, with a focus on wellness and dining. While the hotel has a strong reputation for breakfast and service from dedicated staff like Damir, Sarvar, and Jasmine, some guests have noted that rooms and carpets are outdated and require renovation. Despite mixed feedback on maintenance and cleanliness, the hotel remains a popular choice for its amenities and proximity to key attractions like the Almaty Museum.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 82
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 68
What guests love
- Well-regarded breakfast buffet with a variety of options, including local and international dishes.
- Spa and wellness facilities, particularly the Hammam, are frequently praised by guests.
- Spacious and well-maintained common areas, including a grand lobby and indoor pool.
Worth knowing
- Rooms and carpets are described as outdated, with some guests noting stains, odors, and poor maintenance.
- Issues with cleanliness in rooms and bathrooms, including mold and unclean surfaces, were reported in multiple reviews.
- Service inconsistencies, including slow response times and poor communication, were highlighted in several negative reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Business center
- Meeting rooms
- English
- Bathtub
- Shower
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Kid-friendly
- Indoor pool
- Hot tub
- Fitness center (free)
- Massage
- Sauna
- Spa
- Hair salon
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen
Common questions
What are the hotel's key strengths in terms of dining and wellness?
Rixos Almaty is well-regarded for its breakfast buffet, which includes a variety of local and international dishes, and its wellness facilities, particularly the Hammam, which is frequently praised by guests.
Are the rooms and bathrooms in good condition?
Rooms and carpets are described as outdated, with some guests noting stains and odors. Additionally, there have been reports of cleanliness issues in rooms and bathrooms, including mold and unclean surfaces.
What amenities does Rixos Almaty offer for business travelers?
The hotel offers a business center, meeting rooms, and 24-hour front desk service, making it suitable for business travelers. It also has a concierge and room service available.
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