Novotel
Novotel, Dostyk Ave 104 A, Almaty 050000, Kazakhstan
Gumo's take
Novotel Almaty City Center is a 4-star hotel located in the heart of Almaty, offering a blend of modern amenities and convenient access to major attractions. It is well-suited for business travelers, families, and tourists seeking a comfortable and centrally located stay. The hotel is praised for its excellent location, quality breakfast, and efficient service, though some guests have noted issues with room size and inconsistent staff behavior.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Excellent location with easy access to public transport, the Abai Metro station, and nearby attractions like the Kok Tobe cable car and Dostyk Plaza.
- High-quality breakfast with a variety of international and local options, including daily changing menus.
- Modern and well-maintained facilities, including a 24-hour fitness center, indoor pool, and spa.
Worth knowing
- Some guests reported small room sizes, which can be cramped for families or those with children.
- Inconsistent staff behavior, with some reviews highlighting unfriendly or unhelpful service, particularly with non-English speaking staff.
- Limited vegetarian and Indian food options in the restaurant and breakfast buffet.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- English
- French
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Kid-friendly
- Indoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is there free Wi-Fi available at Novotel Almaty City Center?
Yes, the hotel offers free Wi-Fi in both public areas and guest rooms.
What are the key limitations of staying at Novotel Almaty City Center?
Some guests have reported small room sizes that can feel cramped, inconsistent staff behavior, and limited vegetarian and Indian food options in the restaurant and breakfast buffet.
Does the hotel have a fitness center and pool?
Yes, the hotel features a modern 24-hour fitness center and an indoor pool.
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