Crowne Plaza Phu Quoc Starbay by IHG
Crowne Plaza Phu Quoc Starbay by IHG, Khu Du Lich Bai Dai, Phú Quốc, An Giang, Vietnam
Gumo's take
Crowne Plaza Phu Quoc Starbay by IHG is a family-friendly beachfront hotel known for its spacious, clean rooms, exceptional Kids Club, and attentive staff. Guests consistently praise the cleanliness of the private beach, the quality of the breakfast buffet, and the hotel's proximity to attractions like Grand World with a free shuttle service. While the hotel is praised for its modern amenities and warm service, some guests note that it is slightly secluded and that food options for vegetarians or those with dietary restrictions could be improved.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional Kids Club with dedicated and attentive staff, including Ami, Dao, Bang, and Thuong, who provide engaging and creative activities for children.
- High-quality breakfast buffet with a wide variety of local and international options, consistently praised for freshness and presentation.
- Clean, spacious, and well-maintained private beach with soft sand and clear water, offering a peaceful and family-friendly environment.
Worth knowing
- Some guests reported issues with food variety and quality, particularly for vegetarians and those with dietary restrictions.
- A few complaints about the hotel's location being slightly secluded and the lack of nearby attractions beyond Grand World.
- Occasional service inconsistencies, including slow response times at the restaurant and issues with room amenities like air conditioning.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Beach front
- Game room
- Kid-friendly
- Activities for kids
- Indoor pool
- Outdoor pool
- Wading pool
- Hot tub
- Fitness center (free)
- Treadmill
- Free weights
- Spa
- Pet-friendly
- English
- Korean
- Private bathroom
- Bathtub
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Convenience store
- Full-service laundry
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (free)
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Does the hotel have facilities or services for children?
Yes, the hotel features an exceptional Kids Club with dedicated and attentive staff such as Ami, Dao, Bang, and Thuong, who provide engaging and creative activities for children.
What are the breakfast options like at the hotel?
The hotel is praised for its high-quality breakfast buffet, offering a wide variety of local and international options that are consistently fresh and well-presented.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is close to Grand World and offers a free shuttle service, but some guests note that it is slightly secluded with limited nearby attractions beyond that area.
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