Novotel Phu Quoc Resort
Novotel Phu Quoc Resort, Hamlet Commune, Đường Bào, Phú Quốc, An Giang 920000, Vietnam
Gumo's take
Novotel Phu Quoc Resort is a family-friendly beachfront hotel located on Bai Truong Beach, offering modern rooms, tropical bungalows, and a range of amenities such as pools, a spa, and a kids' club. It is well-suited for families, couples, and travelers seeking a relaxing island getaway. The hotel is praised for its tranquil atmosphere, spacious rooms, and proximity to local attractions, though some guests have noted that the facilities and service could use improvement.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Family-friendly amenities including a kids' club and spacious family rooms
- Proximity to Bai Truong Beach and local attractions like the night market and Phu Quoc National Park
- Well-maintained swimming pools and a relaxing spa with professional massage services
- Friendly and enthusiastic staff, particularly at the front desk
Worth knowing
- Some guest reviews mention that the hotel's facilities are showing signs of aging and require maintenance
- Service inconsistencies, including slow check-in and unresponsive staff, have been reported
- Limited vegetarian and Indian breakfast options, which may not meet the expectations of all international guests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Cash
- Beach front
- Bicycle rental (extra charge)
- Tennis
- Watercraft rental (free)
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Airport shuttle (free)
- Local shuttle
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- English
- Vietnamese
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Lifeguard
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
Is Novotel Phu Quoc Resort suitable for families with children?
Yes, the hotel is family-friendly and offers amenities such as a kids' club and spacious family rooms, making it a good choice for families with children.
What are the main limitations of the hotel according to guest reviews?
Some guests have noted that the hotel's facilities are showing signs of aging and require maintenance, and there are occasional service inconsistencies, such as slow check-in and unresponsive staff.
Does the hotel offer vegetarian or Indian breakfast options?
The hotel has limited vegetarian and Indian breakfast options, which may not meet the expectations of all international guests.
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