Wyndham Grand Phu Quoc

Wyndham Grand Phu Quoc, Bãi Dài, Gành Dầu, Phú Quốc, An Giang 922251, Vietnam

4.9 · 28,287 reviews analysed
Wyndham Grand Phu Quoc – photo 1
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Gumo's take

Wyndham Grand Phu Quoc is a large, upscale beach resort located on a private stretch of Bãi Dài beach, offering a blend of luxury and convenience for travelers seeking a tropical escape. It is best suited for families and couples looking for a resort-style stay with easy access to nearby attractions like VinWonders Phu Quoc, VinPearl Safari, and VinPearl Golf. The hotel features spacious, well-maintained rooms, a variety of dining options, and a range of recreational facilities including a large pool with water slides, a spa, and a fitness center. While the location and facilities are highly praised, the hotel has received mixed feedback on food quality and service, particularly for Western guests.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Direct access to a private beach with sunbeds and beach towels included
  • Well-maintained rooms with floor-to-ceiling windows and balconies offering scenic views
  • Excellent location near major attractions like VinWonders Phu Quoc and VinPearl Safari with complimentary shuttle services
  • Diverse breakfast options with a strong selection of Vietnamese and Asian dishes
  • Complimentary airport transfer and shuttle services to nearby attractions

Worth knowing

  • Food quality is a major concern, particularly for Western guests, with reports of low-standard buffets and poor service at the Italian restaurant
  • Limited English proficiency among staff, leading to communication difficulties for non-Russian, Chinese, or Korean guests
  • Room service is slow and inconsistent, with some guests reporting dishes not being collected after service
  • The hotel's design and service orientation appear to be more tailored to Russian, Chinese, and Korean tourists, which may not appeal to all international visitors

Common questions

Does the hotel provide beach access and amenities like sunbeds and towels?

Yes, Wyndham Grand Phu Quoc offers direct access to a private stretch of Bãi Dài beach, and sunbeds and beach towels are included for guests.

Is there a shuttle service to nearby attractions like VinWonders Phu Quoc?

Yes, the hotel provides complimentary shuttle services to major attractions such as VinWonders Phu Quoc and VinPearl Safari.

What are the common concerns about the hotel's food and service?

The hotel has received mixed feedback on food quality, particularly for Western guests, with reports of low-standard buffets and poor service at the Italian restaurant. Additionally, room service is described as slow and inconsistent.

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