Wyndham Grand Phu Quoc
Wyndham Grand Phu Quoc, Bãi Dài, Gành Dầu, Phú Quốc, An Giang 922251, Vietnam
Gumo's take
Wyndham Grand Phu Quoc is a large, family-friendly beach resort known for its expansive amenities, including a water park, private beach access, and proximity to major attractions like VinWonders and Grand World. Guests consistently praise the warm and attentive service, particularly from staff such as Kuldeep Kaur and Quoc, and highlight the excellent breakfast buffet and spacious rooms. While the hotel is praised for its scale and convenience, some guests note issues with overcrowding and room cleanliness during peak times.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service and hospitality, with multiple reviews highlighting the friendliness and responsiveness of staff such as Kuldeep Kaur and Quoc.
- Family-friendly amenities including a large water park, kids' club, and daily activities like foam parties and pool dances.
- High-quality breakfast buffet with diverse international and regional options, including special attention to dietary preferences like vegetarian and halal.
Worth knowing
- Some guests reported issues with room cleanliness, including mold smells, poor maintenance, and insufficient noise insulation.
- Overcrowding during peak times, particularly at the breakfast buffet, pool, and beach areas.
- Mixed feedback on Wi-Fi and air conditioning performance, with some guests noting instability or discomfort.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping
- Pool
- Wading pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- Vietnamese
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Beach front
- Bicycle rental (extra charge)
- Golf
- Tennis
- Game room
- Casino
- Nightclub
- Boutique shopping
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- EV charger
- Airport shuttle (free)
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Minibar
Common questions
Is the breakfast buffet at Wyndham Grand Phu Quoc good for families with dietary preferences like vegetarian or halal?
Yes, the breakfast buffet is highly praised for its diverse international and regional options, and it accommodates dietary preferences such as vegetarian and halal.
What are the main concerns guests have about the hotel during peak times?
During peak times, guests have reported issues with overcrowding at the breakfast buffet, pool, and beach areas, as well as occasional problems with room cleanliness and noise insulation.
How is the service at Wyndham Grand Phu Quoc, and are there any staff members frequently mentioned in reviews?
The service is consistently praised, with over 4,500 positive mentions. Staff members like Kuldeep Kaur and Quoc are frequently highlighted for their warm and attentive hospitality.
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