Pullman Phu Quoc Beach Resort

Pullman Phu Quoc Beach Resort, Ban Quy Hamlet, Phú Quốc, An Giang 920000, Vietnam

4.8 · 5,869 reviews analysed
Pullman Phu Quoc Beach Resort – photo 1
Pullman Phu Quoc Beach Resort – photo 2
Pullman Phu Quoc Beach Resort – photo 3
Pullman Phu Quoc Beach Resort – photo 4

Gumo's take

Pullman Phu Quoc Beach Resort is a luxurious beachfront retreat known for its private beach, spa, and excellent dining options. It is particularly praised for its attentive and friendly staff, who consistently go above and beyond to ensure guest satisfaction. The resort is ideal for families, couples, and solo travelers seeking a peaceful and well-maintained environment with a range of amenities. Guests highlight the cleanliness of the rooms and facilities, the quality of the food, and the stunning ocean views. While some minor issues like room humidity and service delays were noted, the overall experience is overwhelmingly positive.

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How guests rate it

Location
88
Facilities
90
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with many guests specifically praising individuals like Lam, Hanh, and Trang for their attentiveness and professionalism.
  • High-quality dining experiences, particularly at Mad Cow and Salt & Pepper, with guests raving about the food variety and presentation.
  • Well-maintained and clean facilities, including a private beach and lagoon-style pool, offering a relaxing environment for guests.

Worth knowing

  • Some guests reported issues with room humidity and mustiness, with one noting that a dehumidifier provided was ineffective and noisy.
  • A few reviews mentioned delays in service, such as long wait times for drinks and food orders, particularly during peak hours.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Korean
  • Mandarin
  • Russian
  • Vietnamese
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (free)
  • Tennis
  • Scuba
  • Watercraft rental (extra charge)
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Indoor pool
  • Outdoor pool
  • Lazy river
  • Wading pool
  • Water park
  • Lifeguard
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

What are the standout dining options at Pullman Phu Quoc Beach Resort?

Guests highly praise the dining experiences at the resort, particularly at restaurants like Mad Cow and Salt & Pepper. Reviews highlight the variety, quality, and presentation of the food, making these top choices for meals.

How is the service quality at Pullman Phu Quoc Beach Resort?

The resort is known for its exceptional service, with many guests specifically praising staff members like Lam, Hanh, and Trang for their attentiveness and professionalism. The overall service sentiment is strongly positive, with 763 positive mentions.

Are there any issues with room comfort or climate control?

Some guests reported issues with room humidity and mustiness, with one noting that a provided dehumidifier was ineffective and noisy. While not widespread, these concerns were mentioned in the data.

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