JW Marriott Phu Quoc Emerald Bay Resort & Spa
JW Marriott Phu Quoc Emerald Bay Resort & Spa, Eco-Tourism at Bai Khem, Phú Quốc, An Giang 922280, Vietnam
Gumo's take
JW Marriott Phu Quoc Emerald Bay Resort & Spa is a 5-star beachfront property renowned for its imaginative design and exceptional service. Guests praise the hotel’s unique university-themed architecture, top-tier amenities like the fitness center and spa, and the warm, attentive staff. It is particularly well-suited for families and couples seeking a luxurious, kid-friendly beach escape with a wide range of activities and dining options.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 94
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service with personalized and attentive staff, as highlighted in multiple guest reviews and the high positive sentiment in the 'Service' category.
- High-quality dining and breakfast options, supported by positive sentiment in 'Dining' and 'Breakfast' and guest mentions of the 'breezy restaurant' and 'breakfast buffet'.
- Well-designed and diverse facilities, including a fitness center, spa, and multiple pools, with strong positive sentiment in 'Fitness', 'Spa', and 'Pool' categories.
Worth knowing
- A few negative reviews and sentiment in 'Bathroom' and 'Sleep' categories suggest some guests found the bathroom quality or sleep experience less than ideal.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Beach access
- Bicycle rental
- Snorkeling
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Air conditioning
- Coffee maker
- Minibar
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Meeting rooms
- English
- Korean
- Russian
- Vietnamese
Common questions
What kind of dining options are available at the hotel?
The hotel features a 'breezy restaurant' with a dinner buffet and a highly praised breakfast buffet. Guests also appreciate the overall dining experience and variety of options available.
Is the hotel suitable for families with children?
Yes, the hotel is well-suited for families, offering a range of kid-friendly activities, a kids' club, babysitting services, and multiple pools, including an adult-only pool for parents to relax.
What kind of fitness and wellness facilities does the hotel offer?
The hotel offers a free fitness center with equipment like treadmills and weight machines, a spa, a sauna, and a hot tub. Guests also frequently mention enjoying yoga activities on-site.
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