Aura Homes
House no. 2165P, Aura Homes, near VIAAN EYE CENTRE, Wazirabad, Sector 57, Gurugram, Haryana 122011
Gumo's take
Aura Homes in Gurugram is a budget-friendly accommodation option known for its clean and well-maintained rooms, particularly praised for its comfortable beds and amenities. It appeals to travelers seeking a convenient location near markets and Ardee Mall. While the staff is generally described as cooperative and polite, with some standout individuals like Himanshu and Kishan, there are notable inconsistencies in service and cleanliness, especially with newer staff. The hotel has received mixed feedback, with some guests reporting unpleasant experiences due to poor maintenance and unprofessional behavior.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 78
What guests love
- Rooms are frequently described as clean and well-maintained, with comfortable beds and adequate amenities.
- Staff members like Himanshu and Kishan are highlighted for their helpful and polite service.
- Strategic location near markets and Ardee Mall makes it convenient for travelers.
Worth knowing
- Some rooms have been reported as dirty, with foul odors, stains, and poor hygiene.
- Newer staff at the front desk have been criticized for rude and unprofessional behavior.
- Issues with property maintenance, including clogged roads and unclean common areas, have been reported.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Elevator
- Parking (free)
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
- Shower
- Room service
- Cash
- Checks
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
Common questions
Is Aura Homes in Gurugram a clean hotel?
Aura Homes is generally described as clean, with well-maintained rooms and comfortable beds. However, some rooms have been reported as dirty, with foul odors and stains, indicating occasional cleanliness issues.
What are the standout features of Aura Homes?
Aura Homes offers clean and comfortable rooms, free Wi-Fi, and a convenient location near markets and Ardee Mall. Some staff members, like Himanshu and Kishan, are noted for their helpful and polite service.
How is the service at Aura Homes?
The service at Aura Homes is mixed. While some staff members are praised for being cooperative and polite, newer front desk staff have been criticized for rude and unprofessional behavior.
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