Clay Inn Hotel, Gurugram

Clay Inn Hotel, Gurugram, S-20 & 21, Sai Dham Rd, near Sai Dham, Block S, Uppal Southend, Sector 49, Gurugram, Haryana 122018

★ 4.4 · 1,203 reviews analysed
Clay Inn Hotel, Gurugram – photo 1
Clay Inn Hotel, Gurugram – photo 2
Clay Inn Hotel, Gurugram – photo 3
Clay Inn Hotel, Gurugram – photo 4

Gumo's take

Clay Inn Hotel in Gurugram is a mid-range business and event-focused hotel known for its 24-hour room service, spacious banquet halls, and consistently praised staff like Devendra and Bharat Singh. Guests frequently highlight the cleanliness of rooms and the quality of food and service during events. While the hotel excels in hospitality and function management, some guests have reported inconsistencies in service and cleanliness, particularly in bathrooms and during high-volume events.

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How guests rate it

Location
78
Facilities
80
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff, especially Devendra and Bharat Singh, for their professionalism and helpfulness during events and stays.
  • 24-hour room service and banquet facilities, which are rare in the area and well-managed.
  • Positive feedback on food quality and buffet services, particularly for events and breakfast.

Worth knowing

  • Some negative reviews highlight poor service during events, including unresponsive staff and poor food service during functions.
  • Bathroom cleanliness issues were reported in multiple reviews, with complaints about odors and unclean conditions.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Doctor on call
  • Business center
  • Meeting rooms
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Parking (free)
  • Valet parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Kitchen
  • Refrigerator

Common questions

Does the hotel offer 24-hour room service?

Yes, Clay Inn Hotel offers 24-hour room service, which is a rare feature in the area and well-managed by the staff.

How is the cleanliness of the hotel, especially the bathrooms?

While the hotel is generally praised for cleanliness, some guests have reported issues with bathroom cleanliness, including odors and unclean conditions.

Is there a restaurant and dining options available at the hotel?

Yes, the hotel has a restaurant with a dinner buffet and a breakfast buffet, both of which have received positive feedback from guests.

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