Fillow Casa Gurgaon
Fillow Casa Gurgaon, J-7, Badshahpur Sohna Road Highway, Bhondsi, Gurugram, Haryana 122102
Gumo's take
Fillow Casa Gurgaon is a spacious farmhouse-style resort ideal for family gatherings, weddings, and staycations, offering a large pool, open lawns, and a rustic ambiance. While some guests praise the property's scenic beauty, cleanliness, and friendly staff, others report significant issues with service, food quality, and maintenance. The hotel is best suited for those seeking a tranquil escape but should be approached with caution due to inconsistent service and management practices.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 62
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained grounds, ideal for large events and family gatherings.
- Positive feedback on the swimming pool and ambiance for events like Haldi ceremonies and birthdays.
- Some guests praised the helpfulness and hospitality of specific staff members, such as Satyam, Chef Ram, and Prem.
Worth knowing
- Numerous complaints about poor service, including unprofessional and unresponsive staff, especially during events.
- Issues with food quality, including unhygienic preparation, tasteless meals, and delays in service.
- Maintenance problems such as broken facilities, unclean rooms, and frequent power outages.
- Inconsistent communication and transparency, with reports of hidden charges and last-minute cancellations.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen
- Room service
- Breakfast (extra charge)
- Pool
- Fitness center
- Pet-friendly (free)
Common questions
Is the hotel suitable for hosting family events like weddings or birthdays?
Yes, Fillow Casa Gurgaon is ideal for hosting family gatherings, weddings, and birthdays, with spacious grounds, a large pool, and open lawns. Some guests have specifically praised the ambiance for events like Haldi ceremonies.
What are the main concerns guests have about the hotel's service and food?
Guests have reported significant issues with service, including unprofessional and unresponsive staff, especially during events. Food quality is also a concern, with complaints about unhygienic preparation, tasteless meals, and service delays.
Does the hotel have a fitness center, and how do guests rate it?
Yes, Fillow Casa Gurgaon has a fitness center, which is one of the few hotels in the area offering this amenity. Guests have mixed opinions, with 7 positive and 6 negative reviews about the fitness facility.
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