Hotel The Luxotic Suites, Gurgaon
Hotel The Luxotic Suites, Gurgaon, B 578, near Huda City Metro Station, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122001
Gumo's take
Hotel The Luxotic Suites, Gurgaon is a budget-friendly option known for spacious rooms with modern amenities like bathtubs, and a warm, family-like atmosphere praised by many guests. It is particularly favored by travelers seeking a peaceful stay near business hubs and metro access. While the hotel has a 4.0/5 rating with a strong positive sentiment around staff and service, some guests have reported issues with cleanliness, room maintenance, and inconsistent service quality. The hotel's proximity to Huda City Centre metro and Fortis Hospital makes it a convenient choice for business and medical travelers.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 65
What guests love
- Friendly and responsive staff, with several reviews highlighting exceptional service and late-night support.
- Spacious rooms with bathtubs, praised for comfort and affordability.
- Convenient location near Huda City Centre metro and Fortis Hospital, ideal for business and medical travelers.
Worth knowing
- Issues with cleanliness and room maintenance, including reports of dirty rooms, broken AC, and unhygienic bathrooms.
- Inconsistent service quality, with some guests reporting rude or unprofessional staff behavior.
- Some guests noted problems with amenities like non-functional TVs, broken locks, and poor room service response times.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Not accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Hot tub
- Parking (free)
- Self parking (free)
- Doctor on call
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness and maintenance. While some guests praise the cleanliness, others have reported issues such as dirty rooms, unhygienic bathrooms, and broken AC units. Overall, the sentiment is slightly negative with 13 negative and 15 positive mentions.
How is the service quality at Hotel The Luxotic Suites?
The service quality is generally positive, with many guests praising the friendly and responsive staff, especially for late-night support. However, there are also reports of inconsistent service and some unprofessional behavior, resulting in 33 positive and 14 negative sentiment mentions.
Does the hotel have a hot tub and what are the nearby attractions?
Yes, the hotel has a hot tub, which is a unique feature in the area. It is also conveniently located within a 7-minute drive to Leisure Valley Park and a 12-minute walk to the nearest public transit.
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