Hyatt Place Gurgaon Udyog Vihar

Hyatt Place Gurgaon Udyog Vihar, 15, 1, Old Delhi Gurugram Rd, Electronic City, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015

4.3 · 8,149 reviews analysed
Hyatt Place Gurgaon Udyog Vihar – photo 1
Hyatt Place Gurgaon Udyog Vihar – photo 2
Hyatt Place Gurgaon Udyog Vihar – photo 3
Hyatt Place Gurgaon Udyog Vihar – photo 4

Gumo's take

Hyatt Place Gurgaon Udyog Vihar is a business-friendly hotel with a strong reputation for spacious, clean rooms and a reliable breakfast buffet. It is particularly praised for its attentive staff and convenient location near office hubs and Delhi Airport. While the property is well-maintained and offers amenities like a fitness center and outdoor pool, some guests have noted that the food quality and service responsiveness can be inconsistent. It is a popular choice for corporate stays and short-term visits, with many guests highlighting the helpfulness of specific staff members like Nitish Singh, Shahi Mishra, and Narendra.

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How guests rate it

Location
73
Facilities
76
Staff & Service
84
Room Comfort & Cleanliness
82

What guests love

  • Spacious, clean, and well-maintained rooms with modern amenities like refrigerators and minibars
  • Highly praised breakfast buffet with a variety of Indian and continental options
  • Responsive and courteous staff, with several guests specifically mentioning exceptional service from named employees

Worth knowing

  • Inconsistent food quality and service delays, particularly in the restaurant and room service
  • Some guests reported issues with noise from nearby areas and lack of soundproofing in rooms
  • A few negative reviews highlighted poor hygiene in the restaurant, including finding a live fly in a pastry

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the breakfast buffet at Hyatt Place Gurgaon Udyog Vihar highly rated?

Yes, the breakfast buffet is highly praised by guests, with 346 positive mentions and a strong reputation for offering a variety of Indian and continental options.

What are the main limitations of the hotel's dining experience?

Some guests have noted inconsistent food quality and service delays, particularly in the restaurant and room service. A few reviews also mentioned hygiene issues, including finding a live fly in a pastry.

How is the service quality at this hotel?

The service quality is generally positive, with 1025 positive mentions and many guests highlighting the helpfulness of specific staff members like Nitish Singh, Shahi Mishra, and Narendra.

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