IRIS Sarovar Portico
Trehan, IRIS Sarovar Portico, Iris Broadway, Sector 85, Gurugram, Haryana 122012
Gumo's take
IRIS Sarovar Portico in Gurugram is a mid-range hotel known for its clean, spacious rooms, friendly staff, and decent dining options. Guests frequently praise the housekeeping team, particularly Rajni and Anjali, for their attentiveness and efficiency. The hotel is well-suited for business travelers and families, offering amenities like a swimming pool, gym, and banquet facilities. While the food and service are generally appreciated, some guests have noted inconsistencies in restaurant offerings and service speed. The hotel is located near a shopping mall and the Dwarka Expressway, making it convenient for self-driven travelers.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 80
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 90
What guests love
- Highly praised housekeeping service, with staff like Rajni and Anjali noted for their professionalism and attention to detail.
- Spacious, clean, and well-maintained rooms with modern amenities, as highlighted in multiple 5-star reviews.
- Positive dining experiences, with several guests complimenting the variety and taste of food, especially at the breakfast buffet.
Worth knowing
- Inconsistent restaurant service and food quality, with some guests reporting slow service, bland dishes, and unprofessional behavior from staff.
- Issues with maintenance and room facilities, including malfunctioning AC units and unresolved complaints about electrical problems.
- Limited menu options and poor variety in some dining experiences, particularly for children and special dietary needs.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and offers amenities such as a swimming pool and spacious rooms. However, some guests have noted limited menu options for children in the dining area.
How is the breakfast experience at the hotel?
The breakfast buffet is highly praised by guests, with positive mentions in 17 reviews. It is considered one of the hotel's strengths, offering variety and good taste.
What are the service and staff experiences like at the hotel?
The service is generally positive, with 'hospitality' being mentioned 18 times in reviews. The housekeeping team, particularly Rajni and Anjali, is frequently praised for their professionalism and attention to detail.
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