Maison 42 By OneTree
Building no - 814, Maison 42 By OneTree, Golf Course Rd, Sector 42, Gurugram, Haryana 122009
Gumo's take
Maison 42 By OneTree is a mid-range property in Gurgaon that offers a mix of aesthetic appeal and modern amenities, particularly appealing to travelers seeking a cozy and stylish stay. While it is praised for its clean and well-decorated rooms, friendly staff, and convenient location near major attractions like Qutb Minar and Lotus Temple, the property has notable issues with maintenance and consistency in room quality. Guests often highlight the jacuzzi and spacious rooms as key draws, but recurring complaints about cleanliness, broken facilities, and unresponsive management suggest a need for improvement in operational standards.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Well-decorated and aesthetically pleasing rooms with a cozy, homely ambiance
- Responsive and friendly staff, particularly noted for their helpfulness during check-in and check-out
- Convenient location near major attractions and points of interest in Gurgaon
Worth knowing
- Recurring issues with cleanliness, including foul smells, unclean linens, and poor housekeeping
- Maintenance problems with facilities like jacuzzis, water heaters, and Wi-Fi, which are frequently reported as non-functional
- Inconsistent room quality, with some guests receiving rooms that did not match the online listings or were poorly located (e.g., near the reception)
- Unprofessional behavior from some staff members, including rude or unhelpful interactions at the reception
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed feedback on cleanliness. While some guests praise the clean and well-decorated rooms, others report recurring issues like foul smells, unclean linens, and poor housekeeping. Maintenance of facilities like jacuzzis and water heaters is also inconsistent.
How is the staff service at Maison 42 By OneTree?
The staff is generally responsive and friendly, especially during check-in and check-out. However, some guests have reported unprofessional behavior from certain staff members, including rude or unhelpful interactions at the reception.
Is the hotel's location convenient for sightseeing?
Yes, the hotel is conveniently located near major attractions such as Qutb Minar and Lotus Temple, making it a good choice for travelers who want easy access to popular points of interest in Gurgaon.
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