OYO Townhouse KK STAY HOMES Near Appu Ghar

OYO Townhouse KK STAY HOMES Near Appu Ghar, Near, Artemis Hospital Rd, Sector 51, Gurugram, Haryana 122003

3.6 · 173 reviews analysed
OYO Townhouse KK STAY HOMES Near Appu Ghar – photo 1
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Gumo's take

OYO Townhouse KK STAY HOMES Near Appu Ghar in Gurugram is a budget-oriented property that has received mixed feedback from guests. While some praise the cleanliness and service, others report significant issues with room maintenance, amenities, and staff responsiveness. The hotel appears to cater to business travelers and budget-conscious guests, but its inconsistent service and hygiene standards may deter repeat visitors.

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How guests rate it

Location
65
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
52

What guests love

  • Some guests highlight clean and well-maintained rooms and washrooms.
  • A few reviews mention good service and cooperative staff behavior.

Worth knowing

  • Multiple guests reported missing or poor-quality amenities, including toiletries, functioning TVs, and breakfast.
  • Staff responsiveness and service were frequently criticized, with complaints about uncooperative behavior, delays, and poor communication.
  • Issues with cleanliness and hygiene were common, including dirty rooms, used bed sheets, and poor maintenance.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Parking (free)
  • Car rental onsite
  • Local shuttle
  • English
  • Hindi

Common questions

Are the rooms at OYO Townhouse KK STAY HOMES Near Appu Ghar clean and well-maintained?

Some guests have praised the cleanliness and maintenance of the rooms and washrooms, but others have reported issues with cleanliness, including dirty rooms and used bed sheets, indicating inconsistent standards.

What are the common complaints about the hotel's amenities?

Multiple guests have reported missing or poor-quality amenities, such as toiletries, non-functioning TVs, and unsatisfactory breakfast options, which are frequently mentioned as limitations of the property.

How would you describe the staff service at this hotel?

While a few reviews mention good service and cooperative staff, many guests have criticized the staff for being unresponsive, uncooperative, and having poor communication, leading to a mixed perception of service quality.

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