Park Inn, Gurgaon
Park Inn, Gurgaon, Civil Lines, Gurugram, Haryana 122001
Gumo's take
Park Inn, Gurgaon is a mid-range hotel offering casual accommodations with notable 24-hour room service and a fitness center, appealing to business travelers and families. While praised for its attentive staff and breakfast options, the hotel faces criticism for outdated rooms, inconsistent cleanliness, and subpar amenities like Wi-Fi and bathroom fittings. Its location near Sheetla Mata Mandir and other attractions is a plus, though the surrounding area is less vibrant.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 58
What guests love
- 24-hour room service, a rare feature in the area
- Positive feedback on breakfast variety and quality
- Staff members like Harsh and Rahul are frequently mentioned for their helpfulness and professionalism
Worth knowing
- Outdated and poorly maintained rooms with issues like broken fixtures and unpleasant odors
- Weak Wi-Fi and poor bathroom amenities, including missing or low-quality toiletries
- Mixed reviews on food quality and service, with some guests describing it as subpar for a 4-star hotel
Amenities
- Wi-Fi (free)
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Fitness center
- Air conditioning
- Kitchen
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
Common questions
Does the hotel offer 24-hour room service?
Yes, Park Inn, Gurgaon offers 24-hour room service, which is a rare feature in the area and frequently highlighted as a key strength by guests.
What are the common guest complaints about the rooms?
Guests have reported that the rooms are outdated and poorly maintained, with issues such as broken fixtures, unpleasant odors, and subpar bathroom fittings.
Is breakfast included, and what do guests say about it?
Yes, breakfast is included and offered as a buffet. Guests frequently praise the variety and quality of the breakfast, making it a notable positive aspect of the hotel.
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