Ramada Encore by Wyndham Gurugram Dwarka Expressway
Ramada Encore by Wyndham Gurugram Dwarka Expressway, Elan miracle mall, Dwarka Expy, Sector 84, Gurugram, Haryana 122004
Gumo's take
Ramada Encore by Wyndham Gurugram Dwarka Expressway is a 4-star hotel known for its exceptional hospitality and strong service, particularly in the restaurant and breakfast areas. Guests frequently praise the attentiveness of staff like Zohaib, Mohit, and Narender, who are highlighted for their professionalism and warm demeanor. The hotel is conveniently located near the Elan Miracle Mall and offers a modern, well-maintained environment with a spacious layout and amenities like a pool and fitness center. While the breakfast buffet and room cleanliness are consistently praised, some guests have noted issues with room service response times and occasional lapses in room functionality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding hospitality and service, particularly in the restaurant and breakfast areas, with staff like Zohaib, Mohit, and Narender frequently mentioned for their attentiveness and professionalism.
- High-quality breakfast buffet with a good variety of Indian and English options, consistently praised by guests.
- Clean and well-maintained rooms with modern amenities, including spacious layouts and some with balconies.
Worth knowing
- Room service is occasionally slow, with some guests reporting delays in fulfilling requests.
- Issues with room functionality, such as non-working AC, defective TV, and poor soundproofing, have been reported in a few reviews.
- Security and front desk staff have received a few negative reviews for unprofessional or dismissive behavior.
- Some amenities like the swimming pool are not temperature-controlled, limiting their usability outside of summer months.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Fitness center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
- Outdoor pool
- Parking (free)
- Local shuttle
- Accessible
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the hotel's key strengths in terms of service and dining?
The hotel is known for outstanding hospitality and service, particularly in the restaurant and breakfast areas. Staff like Zohaib, Mohit, and Narender are frequently praised for their professionalism and attentiveness, and the breakfast buffet is consistently praised for its variety of Indian and English options.
Are there any reported issues with room service or room functionality?
Some guests have noted that room service can be slow and there have been occasional issues with room functionality, such as non-working AC, defective TVs, and poor soundproofing in a few rooms.
What amenities are available at the hotel?
The hotel offers a range of amenities including free Wi-Fi, a 24-hour front desk, a fitness center, meeting rooms, an outdoor pool, free parking, and dining options like a restaurant, bar, and room service.
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