S2l Luxury 1BHK HomeStay With Jacuzzi
S2l Luxury 1BHK HomeStay With Jacuzzi, 1909, Sushant Lok Rd, Phase -1, Block C, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122009
Gumo's take
S2l Luxury 1BHK HomeStay With Jacuzzi in Gurugram is a mixed-experience property that offers a modern and comfortable stay for some guests, but is marred by significant issues with security deposit refunds and property maintenance. While a few guests praised the cleanliness, layout, and helpful staff, the majority of reviews highlight a pattern of unresponsive management, unjustified deductions from deposits, and poor communication. The property is best suited for short-term stays where guests are prepared to handle potential post-stay disputes.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 50
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 65
What guests love
- Some guests found the property to be clean, well-maintained, and comfortable, with positive mentions of the bed, bathroom, and overall ambiance.
- A few reviews highlighted helpful and responsive staff members, such as Mr. Javed and Mr. Tanmay, who provided good service and support.
Worth knowing
- Numerous guests reported that the property withheld or delayed the return of their security deposit, often citing fake 'wear and tear' or 'amenity repair' charges.
- Issues with property maintenance were common, including faulty appliances (washing machines, geysers, ACs), and poor ventilation due to the lack of windows.
- The property's location and neighborhood were described as unsafe and noisy, with concerns about security and theft.
- Unresponsive management and lack of communication were frequently cited, with guests struggling to get timely resolutions to their concerns.
Common questions
Is the security deposit refund process reliable at S2l Luxury 1BHK HomeStay With Jacuzzi?
No, the security deposit refund process is problematic. Many guests reported that the property withheld or delayed refunds, often citing fake 'wear and tear' or 'amenity repair' charges.
What are the common maintenance issues reported by guests at this property?
Guests frequently reported maintenance issues such as faulty appliances, including washing machines, geysers, and ACs, as well as poor ventilation due to the lack of windows.
Are the staff members at S2l Luxury 1BHK HomeStay With Jacuzzi helpful and responsive?
Some guests found staff members like Mr. Javed and Mr. Tanmay to be helpful and responsive. However, overall, the management was described as unresponsive, and communication issues were frequently reported.
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