Staayz Premium, Gurugram - Hotel & Studio Apartments
Staayz Premium, Gurugram - Hotel & Studio Apartments, U-25, Road, Pink Town House Rd, above Punjab National Bank, DLF Phase 3, Market, Gurugram, Haryana 122002
Gumo's take
Staayz Premium, Gurugram - Hotel & Studio Apartments is a budget-friendly accommodation option near DLF Cyber City and Phase 3 metro station, offering basic amenities like kitchenettes and Wi-Fi. While praised for its convenient location and decent room cleanliness, the hotel suffers from recurring complaints about poor maintenance, unhygienic conditions, and inconsistent service. It is best suited for short-term stays or business travelers who prioritize proximity to work areas over luxury or high service standards.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 47
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near DLF Cyber City and metro stations, ideal for business travelers.
- Rooms are generally clean and equipped with basic amenities like kitchenettes and Wi-Fi.
- Some positive feedback on food quality and app-based service for ordering food and room service.
Worth knowing
- Recurring issues with cleanliness, including bed bugs, cockroaches, and mold in rooms.
- Poor maintenance of infrastructure like ACs, door locks, and Wi-Fi connectivity.
- Unresponsive and sometimes rude staff, with complaints about poor customer service and lack of hospitality.
- Limited room size and outdated furnishings in some areas.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen
- Refrigerator
- Coffee maker
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking (free)
- Self parking
- Local shuttle
- Accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is Staayz Premium, Gurugram suitable for long-term stays?
Staayz Premium is best suited for short-term stays or business travelers due to recurring issues with maintenance, cleanliness, and inconsistent service, which may make it less ideal for extended stays.
What are the main concerns guests have about the hotel's cleanliness?
Guests have reported recurring cleanliness issues such as bed bugs, cockroaches, and mold in rooms, which are significant concerns for potential visitors.
What amenities are available in the rooms?
Rooms are equipped with basic amenities like kitchenettes and Wi-Fi, but there are no additional luxury amenities offered at the property.
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