Taj Damdama Lake Resort & Spa, Gurugram
Taj Damdama Lake Resort & Spa, Gurugram, PO, off Sohna-Gurgaon Rd, Damdama, Gurgaon, Abhepur, Haryana 122102
Gumo's take
Taj Damdama Lake Resort & Spa is a 5-star property known for its serene natural surroundings, family-friendly activities, and strong hospitality. It is particularly praised for its service, dining, and adventure activities like zip-lining and cricket. While the property is spacious and well-maintained, some guests have noted inconsistencies in service and cleanliness, especially during peak times. It is ideal for families, couples seeking a peaceful getaway, and those looking to enjoy nature and recreational activities.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 78
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Strong hospitality and personalized service, with multiple reviews praising staff like Komal, Manoj, and Chef Girish for their attentiveness.
- Excellent dining experience, with positive sentiment in Dining (456 positive) and Breakfast (154 positive), and mentions of a 'sumptuous' and 'delicious' food spread.
- Family-friendly amenities and activities, including zip-lining, cricket fields, and a large outdoor pool, making it a popular choice for family stays.
Worth knowing
- Issues with cleanliness, particularly in bathrooms and housekeeping, with negative sentiment in Bathroom (50 negative) and some reviews mentioning unclean or poorly maintained areas.
- Service inconsistencies, including slow response times, unprofessional behavior from staff, and poor communication, especially during peak times.
- Location challenges, with complaints about the remote setting, poor road conditions, and limited nearby attractions, impacting convenience for some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Bicycle rental (free)
- Horseback riding
- Game room
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible elevator
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers various activities such as zip-lining, cricket fields, and a large outdoor pool, making it a popular choice for family stays.
What are the dining options like at the hotel?
The dining experience is highly praised, with 456 positive reviews and mentions of a 'sumptuous' and 'delicious' food spread. The breakfast buffet also receives positive feedback from guests.
Are there any issues with cleanliness or service at the hotel?
Some guests have reported issues with cleanliness, particularly in bathrooms and housekeeping, with 50 negative reviews in the Bathroom category. Additionally, there are reports of service inconsistencies, especially during peak times.
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