The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel

The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel, near Sikanderpur Metro Station, Sector 28, DLF Phase 1, Gurugram, Haryana 122002

4.3 · 3,970 reviews analysed
The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel – photo 1
The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel – photo 2
The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel – photo 3
The Bristol Hotel, Gurgaon 5 Star Deluxe Hotel – photo 4

Gumo's take

The Bristol Hotel, Gurgaon is a 5-star deluxe hotel known for its warm hospitality, vintage ambiance, and attentive service. It is particularly praised for its friendly and professional staff, including individuals like Sareena, Abhishek, and Raju, who are frequently highlighted for their exceptional service in the restaurant and breakfast areas. The hotel is well-suited for business travelers and families, offering spacious, clean rooms and a variety of amenities such as a swimming pool, fitness center, and multiple dining options. While the hotel has a few limitations, such as outdated facilities and occasional noise issues, the overall guest experience is largely positive, with many guests returning for repeat stays.

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How guests rate it

Location
80
Facilities
75
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with multiple reviews praising individuals like Sareena, Abhishek, and Raju for their attentiveness and professionalism.
  • Clean and well-maintained rooms, with guests frequently noting the cleanliness and comfort of their accommodations.
  • Spacious and well-organized breakfast buffet with a wide variety of food options, including Indian and international dishes.

Worth knowing

  • Outdated facilities and some rooms in need of renovation, as noted by a few guests who found the property to be old and in need of modernization.
  • Noise issues, including loud kitchen noises and lack of soundproofing between rooms, which disrupted some guests' sleep.
  • Unreliable Wi-Fi and occasional service delays, with some guests reporting technical issues and slow responses from staff.
  • Negative experiences with events and pool access, including closures due to private functions and crowded pool conditions.

Amenities

  • Wi-Fi
  • Nightclub
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Fitness center
  • Spa
  • Hair salon
  • Accessible
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the breakfast at The Bristol Hotel, Gurgaon highly rated?

Yes, the breakfast buffet is highly praised by guests for its variety and quality, offering both Indian and international dishes in a spacious and well-organized setting.

What are the main limitations of the hotel's facilities?

Some guests have noted that the hotel has outdated facilities and some rooms may be in need of renovation. Additionally, there have been reports of noise issues, including loud kitchen noises and lack of soundproofing between rooms.

How is the service at The Bristol Hotel, Gurgaon?

The service is a major strength of the hotel, with many guests praising the friendly and professional staff, including individuals like Sareena, Abhishek, and Raju, for their exceptional service in the restaurant and breakfast areas.

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