Vacanza by Westay Luxury Home
Vacanza by Westay Luxury Home, SP 424, Sector 39 Rd, near The, Medicity, Sector 39, Gurugram, Haryana 122003
Gumo's take
Vacanza by Westay Luxury Home in Gurugram is a highly-rated accommodation known for its clean, spacious, and well-maintained rooms, offering a home-like luxury experience. Guests frequently praise the friendly and helpful staff, particularly Kalpana and others at the front desk, for their exceptional service. The hotel is conveniently located near essential services like hospitals, pharmacies, and shopping centers, making it ideal for both leisure and medical stays. While the overall experience is overwhelmingly positive, a few guests have reported issues with unprofessional behavior from certain staff members and occasional facility shortcomings.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 78
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 92
What guests love
- Rooms are consistently described as clean, spacious, and well-designed, with many guests noting a 'luxury home' feel.
- Staff, especially Kalpana, Thoi, and others, are frequently praised for their helpfulness, friendliness, and professionalism.
- Convenient location near hospitals, pharmacies, and shopping centers, making it ideal for medical or extended stays.
Worth knowing
- A few guests reported unprofessional or rude behavior from certain staff members, particularly Kalpana, in some interactions.
- Issues with AC functionality and slow Wi-Fi were mentioned in a few reviews, affecting comfort and convenience.
Common questions
What is the general condition of the rooms at Vacanza by Westay Luxury Home?
The rooms are consistently described as clean, spacious, and well-designed, offering a 'luxury home' feel that many guests appreciate.
How is the staff at Vacanza by Westay Luxury Home?
The staff, especially Kalpana and Thoi, are frequently praised for their helpfulness and friendliness. However, a few guests have reported unprofessional or rude behavior from certain staff members, including Kalpana, in some interactions.
Is the hotel location convenient for essential services?
Yes, the hotel is conveniently located near hospitals, pharmacies, and shopping centers, making it ideal for both leisure and medical stays.
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