Gilson Hotel Hanoi

Gilson Hotel Hanoi, 96 P. Sơn Tây, Ba Đình, Hà Nội 100000, Vietnam

4.8 · 130 reviews analysed
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Gumo's take

Gilson Hotel Hanoi is a modern, budget-friendly hotel known for its cleanliness, friendly service, and convenient location near major attractions like the Ho Chi Minh Mausoleum and One Pillar Pagoda. It is particularly well-suited for travelers seeking a quiet base outside the Old Quarter while still being within easy reach of public transport and key sights. Guests frequently praise the helpful staff, comfortable beds, and affordable amenities such as free breakfast and laundry services. While the hotel has a few minor drawbacks, such as limited breakfast options and occasional maintenance issues, the overall experience is highly positive, with many guests expressing a desire to return.

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How guests rate it

Location
85
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
89

What guests love

  • Highly praised staff for their friendliness and helpfulness, with multiple guests noting exceptional service from front desk and housekeeping.
  • Clean and well-maintained rooms, with many guests highlighting the cleanliness and comfort of the beds and bathrooms.
  • Convenient location near major attractions and public transport, with several reviews mentioning proximity to the Ho Chi Minh Museum and Old Quarter.

Worth knowing

  • Breakfast received mixed reviews, with some guests noting limited variety, dirty dishes, and the chef smoking in the dining area.
  • A few guests reported issues with room maintenance, including mold in bathrooms, thin walls, and poor room ventilation due to lack of windows.
  • Location is not in the heart of the Old Quarter, which may require a short Grab ride or walk for some travelers.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Accessible
  • Private bathroom
  • Shower
  • Restaurant
  • Breakfast (free)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel located near major attractions in Hanoi?

Yes, Gilson Hotel Hanoi is conveniently located near major attractions such as the Ho Chi Minh Mausoleum and One Pillar Pagoda, and is within walking distance of the Ho Chi Minh Museum and the Old Quarter.

What do guests say about the service at Gilson Hotel Hanoi?

Guests frequently praise the highly friendly and helpful staff, with multiple reviews highlighting exceptional service from the front desk and housekeeping. The service sentiment is overwhelmingly positive, with 22 positive reviews compared to only 2 negative ones.

What are the breakfast options like at the hotel?

Breakfast is included and free, but it has received mixed reviews. Some guests noted limited variety and cleanliness concerns, such as dirty dishes and the chef smoking in the dining area.

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