Hanoi Bliss Hotel

Hanoi Bliss Hotel, 36-38 P. Hàng Thiếc, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 100000, Vietnam

4.7 · 183 reviews analysed
Hanoi Bliss Hotel – photo 1
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Gumo's take

Hanoi Bliss Hotel is a boutique hotel in the heart of Hanoi's Old Quarter, known for its excellent service, cleanliness, and convenient location. Guests frequently praise the friendly and helpful staff, particularly Stella, Kim, and Elliot, who go above and beyond to assist with bookings, luggage, and personal requests. The hotel is ideal for solo travelers, couples, and groups seeking a modern, comfortable base to explore Hanoi's cultural and culinary attractions. Rooms are described as clean, spacious, and well-appointed, with many guests highlighting the comfort of the beds and the hotel’s proximity to major landmarks like Hoàn Kiếm Lake and the Old Quarter.

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How guests rate it

Location
94
Facilities
85
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with multiple guests specifically mentioning Stella, Kim, and Elliot for their exceptional support and friendliness.
  • Clean, modern, and well-maintained rooms with comfortable beds and good amenities, including daily housekeeping and fresh towels.
  • Strategic location in the Old Quarter, within walking distance to major attractions like Hoàn Kiếm Lake, St. Joseph’s Cathedral, and local food spots.

Worth knowing

  • Some guests reported noise from nearby metalworking shops, which can affect sleep, especially in lower-floor rooms without soundproofing.
  • A few negative reviews mentioned issues such as no hot water and a booking glitch, though these appear to be rare and not representative of the overall experience.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Housekeeping
  • Restaurant
  • Breakfast (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Air conditioning
  • Private bathroom
  • Shower

Common questions

Is the hotel located near major attractions in Hanoi?

Yes, Hanoi Bliss Hotel is located in the heart of Hanoi's Old Quarter and is within walking distance to major attractions like Hoàn Kiếm Lake, St. Joseph’s Cathedral, and local food spots.

What do guests say about the service at Hanoi Bliss Hotel?

Guests frequently praise the service at Hanoi Bliss Hotel, particularly highlighting the friendly and helpful staff, including Stella, Kim, and Elliot. The service has a strong positive sentiment with 45 positive reviews and only 3 negative ones.

Are the rooms at Hanoi Bliss Hotel clean and comfortable?

Yes, the rooms are described as clean, spacious, and well-appointed, with many guests highlighting the comfort of the beds and good amenities. Cleanliness has a positive sentiment of 28 reviews with only 1 negative.

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