Hanoi Old Quarter Hotel
Hanoi Old Quarter Hotel, 23 Ng. Hàng Hành, Hàng Trống, Hoàn Kiếm, Hà Nội 10000, Vietnam
Gumo's take
Hanoi Old Quarter Hotel & Travel is a 3-star hotel located in the heart of Hanoi's Old Quarter, just steps away from Hoan Kiem Lake. It is best suited for travelers seeking a convenient and comfortable base to explore the city, with a focus on friendly service and a quiet location. While the hotel is praised for its helpful staff, clean rooms, and proximity to major attractions, some guests have reported issues with theft and cleanliness in the past. Overall, it offers a positive experience for most visitors, especially those who value good service and a central location.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Friendly and helpful staff who go above and beyond to assist guests
- Clean and spacious rooms with modern amenities like air conditioning and flatscreen TVs
- Excellent location near Hoan Kiem Lake and the Old Quarter, with easy access to local attractions and restaurants
- Free breakfast available at a sister hotel, with positive feedback on the quality of food
Worth knowing
- Reports of theft and poor handling of guest complaints, as highlighted in some negative reviews
- Some rooms and facilities may be outdated or require maintenance, as noted in older reviews
- Breakfast has received mixed reviews, with some guests finding it underwhelming or lacking in options (e.g., no gluten-free choices)
Common questions
Is the hotel located near major attractions in Hanoi?
Yes, Hanoi Old Quarter Hotel & Travel is located in the heart of Hanoi's Old Quarter, just steps away from Hoan Kiem Lake, offering easy access to major attractions and local restaurants.
What are the key strengths of the hotel?
The hotel is known for its friendly and helpful staff, clean and spacious rooms with modern amenities, and its excellent central location. It also offers a free breakfast at a sister hotel, which guests have praised for its quality.
Are there any reported issues or limitations with the hotel?
Some guests have reported issues with theft and mixed reviews about the breakfast options. Additionally, a few rooms and facilities may be outdated or require maintenance, as noted in older reviews.
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