HOTEL du LAC SIGNATURE

HOTEL du LAC SIGNATURE, 21 - 25 P. Cửa Đông, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 100000, Vietnam

5.0 · 622 reviews analysed
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Gumo's take

HOTEL du LAC SIGNATURE in Hanoi is a boutique hotel known for its exceptional service, modern amenities, and prime location in the Old Quarter. Guests consistently praise the staff for their attentiveness, personalization, and warmth, with many noting that they were greeted by name and offered thoughtful gestures like room upgrades and breakfast packing. The hotel’s wellness facilities, including a spa, onsen, and fitness center, are standout features, and the breakfast is frequently described as one of the best in the city. Ideal for travelers seeking a luxurious, personalized experience in a vibrant yet tranquil setting.

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How guests rate it

Location
94
Facilities
92
Staff & Service
98
Room Comfort & Cleanliness
96

What guests love

  • Exceptional staff service with personalized attention and proactive care, as highlighted by numerous reviews praising staff members like Thomas, Rose, and Aiden.
  • High-quality breakfast with a diverse and fresh menu, often described as one of the best in Hanoi.
  • Well-maintained wellness facilities, including a spa, onsen, and fitness center, which are rarely found in hotels of this area.

Worth knowing

  • A few reviews mention minor soundproofing issues in some rooms, particularly for those without windows.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Pool
  • Indoor pool
  • Hot tub
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Accessible
  • Meeting rooms
  • English
  • Vietnamese
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the standout features of the hotel's service?

The hotel is known for exceptional staff service with personalized attention and proactive care. Guests frequently praise staff members like Thomas, Rose, and Aiden for their warmth and attentiveness, including gestures like room upgrades and breakfast packing.

Does the hotel have wellness facilities?

Yes, the hotel offers high-quality wellness facilities, including a spa, onsen, and fitness center, which are rarely found in hotels in this area. These facilities are frequently highlighted in guest reviews.

What is the breakfast like at HOTEL du LAC SIGNATURE?

The breakfast is frequently described as one of the best in Hanoi, with a diverse and fresh menu. Guests consistently praise the quality and variety of the breakfast offerings.

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