L'HÔTEL du LAC Hanoi
L'HÔTEL du LAC Hanoi, 35 P. Hàng Trống, Phường, Hoàn Kiếm, Hà Nội, Vietnam
Gumo's take
L'HÔTEL du LAC Hanoi is a boutique hotel in the heart of the Old Quarter, known for its exceptional service, elegant design, and proximity to Hoàn Kiếm Lake and major attractions. Guests consistently praise the staff for their warmth and attentiveness, the breakfast buffet for its variety and quality, and the rooftop bar for its views and ambiance. The hotel is particularly well-suited for travelers seeking a comfortable, centrally located base with a strong emphasis on hospitality and personalized service.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 88
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests noting the friendliness, attentiveness, and proactive support from the team.
- High-quality breakfast buffet with both local and international options, including made-to-order dishes like pho and omelets.
- Prime location in the Old Quarter, within walking distance of Hoàn Kiếm Lake, St. Joseph's Cathedral, and major food and shopping areas.
Worth knowing
- Some rooms lack windows or have limited natural light, which may affect comfort for guests sensitive to noise or seeking views.
- A few guests noted that the quality of towels, linens, and shower gels could be improved.
Amenities
- Wi-Fi (free)
- Bicycle rental (extra charge)
- Watercraft rental (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Hot tub
- Accessible parking
- Accessible elevator
- Private bathroom
- Shower
Common questions
Is the hotel's breakfast buffet highly rated, and what kind of options are available?
Yes, the breakfast buffet is highly praised by guests for its variety and quality. It includes both local and international options, with made-to-order dishes like pho and omelets available.
How is the service at L'HÔTEL du LAC Hanoi, and what do guests say about the staff?
The service is exceptional, with guests frequently noting the staff's warmth, attentiveness, and proactive support. The hotel has a very strong positive sentiment for service, with 469 positive mentions compared to only 5 negative ones.
What are the main limitations of the hotel's rooms?
Some rooms lack windows or have limited natural light, which may affect comfort for guests sensitive to noise or seeking views. A few guests also noted that the quality of towels, linens, and shower gels could be improved.
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