Minasi Home - Westlake
Minasi Home - Westlake, 182 Vũ Miên, Tây Hồ, Hà Nội 100000, Vietnam
Gumo's take
Minasi Home - Westlake is a highly-rated accommodation in Hanoi, known for its clean and modern rooms with lake views, friendly and helpful staff, and a convenient location near Hoa Lo Prison and Hanoi Railway Station. Guests frequently praise the property’s cleanliness, comfort, and proximity to the lake, making it ideal for travelers seeking a peaceful and well-maintained stay. Despite a few negative reviews about service issues and maintenance problems, the overall guest experience is overwhelmingly positive, with many expressing a desire to return or recommend the property to others.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 92
What guests love
- Clean and modern rooms with lake views, praised for their comfort and full amenities
- Friendly and responsive staff, with several guests noting helpful check-in and assistance
- Convenient location near the lake and major attractions like Hoa Lo Prison and Hanoi Railway Station
Worth knowing
- A few guests reported service issues, including a case where a booked room was unavailable upon arrival and poor staff attitude
Amenities
- Free Wi-Fi
- Air conditioning
- Airport shuttle
- Full-service laundry
Common questions
Is the hotel clean and well-maintained?
Yes, Minasi Home - Westlake is known for its clean and modern rooms with lake views. Guests frequently praise the property’s cleanliness and comfort, though a few have reported minor maintenance issues.
How is the staff service at the hotel?
The staff is generally friendly and responsive, with many guests noting helpful check-in and assistance. However, a few guests reported poor service, including a case where a booked room was unavailable upon arrival.
What are the nearby attractions or convenient locations?
The hotel is conveniently located near Hoa Lo Prison and Hanoi Railway Station, and it offers a peaceful setting with proximity to the lake. Its location is praised by many guests for being both convenient and scenic.
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