My Moon Hotel Hanoi
My Moon Hotel Hanoi, 59 P. Cửa Đông, Hoàn Kiếm, Hà Nội, Vietnam
Gumo's take
My Moon Hotel Hanoi is a budget-friendly, 3-star hotel in the heart of the Old Quarter, known for its warm and accommodating staff, clean and comfortable rooms, and convenient location near major attractions like Train Street and Hoan Kiem Lake. Guests frequently praise the helpfulness of staff such as Hannah and Leo, who assist with tours and local recommendations. While the hotel offers a basic breakfast and simple amenities, it is particularly well-suited for budget-conscious travelers seeking a hassle-free stay in a prime location.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 74
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff, especially Hannah and Leo, for their helpfulness and responsiveness to guest needs.
- Excellent location within walking distance to Hanoi's Old Quarter, Train Street, and major attractions.
- Clean and comfortable rooms, with many guests noting the cleanliness and the availability of balconies in upgraded rooms.
Worth knowing
- Some rooms are reported to be small or have poor sound insulation, with complaints about noise from adjacent rooms or the stairwell.
- Breakfast is described as basic with limited variety and a small seating area, and some guests found it inconveniently early.
- A few guests noted issues with air conditioning and room ventilation, particularly in lower-tier rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's location convenient for exploring Hanoi's main attractions?
Yes, My Moon Hotel Hanoi is located in the heart of the Old Quarter and is within walking distance to major attractions like Train Street, Hoan Kiem Lake, and Bach Ma Temple, making it very convenient for exploring the city.
How is the service at My Moon Hotel Hanoi?
The service is highly praised, with guests frequently commending the helpfulness and responsiveness of staff such as Hannah and Leo, who assist with tours and local recommendations. Service has a strong positive sentiment with 295 positive mentions and only 15 negative ones.
What can I expect from the breakfast at the hotel?
The hotel offers a free breakfast buffet, though it is described as basic with limited variety and a small seating area. Some guests also found the breakfast time to be inconveniently early.
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