Sunset Sanato Resort & Villas

Sunset Sanato Resort & Villas, Bắc Bãi Trường, Dương Tơ, Phú Quốc, An Giang 922200, Vietnam

★ 4.2 · 1,134 reviews analysed
Sunset Sanato Resort & Villas – photo 1
Sunset Sanato Resort & Villas – photo 2
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Sunset Sanato Resort & Villas – photo 4

Gumo's take

Sunset Sanato Resort & Villas is an upscale beachfront property in An Giang, known for its attentive and friendly staff, clean beach access, and well-maintained villas. Guests frequently praise the service, with several reviews highlighting the helpfulness of specific staff members like Mr. Kate, Suong, Anh, and Huy. The resort offers a wide range of amenities, including an indoor pool, spa, and fitness center, and is conveniently located near attractions like Phu Quoc International Airport and local beaches. While the overall experience is positive, some guests have noted issues with maintenance and cleanliness in certain areas of the resort.

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How guests rate it

Location
82
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Exceptional staff service, with multiple reviews praising the friendliness and helpfulness of the team.
  • Clean and accessible beach, with some villas in good condition and well-maintained.
  • Convenient location near the airport and local attractions like beaches and temples.

Worth knowing

  • Some facilities, such as dining areas and recreation spaces, are reported to be poorly maintained or rusted.
  • Issues with cleanliness in certain rooms, including worn-out towels and unclean private pools.
  • Guests have reported being charged for damages they did not cause, such as a broken shampoo bottle.

Amenities

  • Wi-Fi (free)
  • Beach access
  • Bicycle rental (free)
  • Tennis
  • Snorkeling
  • Scuba
  • Water skiing
  • Game room
  • Nightclub
  • Boutique shopping
  • Indoor pool
  • Outdoor pool
  • Adult-only pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Airport shuttle (extra charge)
  • Business center
  • Meeting rooms
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms

Common questions

What are the standout features of Sunset Sanato Resort & Villas?

The resort is known for its exceptional staff service, clean and accessible beach, and well-maintained villas. It also offers a range of amenities, including an indoor pool, spa, and fitness center, and is conveniently located near Phu Quoc International Airport and local attractions.

Are there any reported issues with the cleanliness or maintenance of the resort?

Some guests have reported issues with cleanliness in certain rooms, such as worn-out towels and unclean private pools. Additionally, some facilities like dining areas and recreation spaces are noted to be poorly maintained or rusted.

What amenities are available for guests at the resort?

The resort offers a wide range of amenities, including free Wi-Fi, beach access, free bicycle rental, indoor and outdoor pools, a fitness center, spa, sauna, massage, and a nightclub. It also has a game room, restaurant, and is one of the few hotels in the area with an indoor pool.

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